New Office Closure Follow-up Targeting Tool

Many practices closed locations and canceled all but emergency and urgent procedures due to the COVID-19 pandemic. As these practices reopen, one of the crucial issues is following up with all the patients who have had a canceled or delayed appointment, in order to rebuild the practice schedule. Brevium’s software provides a targeted new tool, “Office closure follow-up”, to help make this process rapid and efficient. In the Advanced Settings section of the software, the practice can choose the targeted window dates to search, as well as the providers, locations, and appointment types they would like to schedule. Brevium’s software queues up the patients who were a no-show or a cancel within the target window that don’t have a [...]

May 20th, 2020|

Keeping Your Patient Appointment Schedule Intact During (and After) the COVID-19 Pandemic

Medical practices are working through multiple issues brought on by the COVID-19 pandemic: supplying needed care for patients, uncertainties in staffing, PPE supply, PPP funding, and preserving revenue. Some practices may be post-peak and considering how to fully reopen for non-emergent care, while other locations are still under stay-at-home guidance and exploring alternate practice methods, such as telemedicine. Brevium’s data interpretation abilities and insights on the patient appointment lifecycle have allowed us to bring together findings on patient scheduling for practices at every stage of the pandemic. As your area opens and you consider rebuilding your pipeline of appointments, you may have found that your once-full schedule has been pushed out or has many unfilled slots. Additionally, practices which were able to receive [...]

April 29th, 2020|

Marketing vs. Clinical Communications Using the Patient Portal

Over the past decade, medical practices made great strides in their patient communication techniques due the rise in mobile technology. Most patients now expect to be able to log into a patient portal directly from their smartphone to access their healthcare information, communicate with their physician and schedule appointments. With the advent of this technology, however, comes a whole new set of challenges. How does a medical practice market to their patients while walking the line between marketing and clinical communications? Bombarding your patients with marketing messaging through the patient portal is bad for your business on just about every level. The odds are likely it’s taken quite a bit of effort to get your patients to use the patient portal in the first place. When they see they have a [...]

December 8th, 2019|

For medical practices aspiring to top performance, Brevium’s data-driven approach and software drive superior financial and clinical results by optimizing the patient appointment lifecycle.

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