Opportunity:

St. Paul Eye Clinic offers full ophthalmic services to Minneapolis-St. Paul and into Wisconsin. While they had long wanted to move from an old DOS-based practice management system to Advanced MD, the Director of Operations was worried about the time and effort it would take for a complete, manual move to the new system. She was also concerned that the resulting incomplete patient record files would interfere with their ability to query and reach out to patients with sight-threatening conditions.

Solution:

The Director of Operations learned that Brevium can “stitch” an old database to a new one, linking the two to produce one seamless file of patient history. Once this was accomplished, it was then easy for Brevium’s software systems to query and target patients who were overdue.

Quick look

  • Specialty: Ophthalmology

  • Number of providers: 17

  • Number of locations: 7

  • St. Paul MN

  • Management system: AdvancedMD

Summary:

Brevium Stitch seamlessly moved all patient records from their old practice management system to AdvancedMD and preserved all the patient information needed for successful reactivation. Brevium patient reactivation software then helped the practice to quickly determine the total number of patients who needed recall and reach those patients for appointments.

  • Newly identified over 12,000 patients who were overdue after all records were transferred
  • More than 21,000 patients were available for reactivation when including 9,000 overdue patients discovered by Brevium prior to Brevium Stitch

  • Recalled patients through live staff calls with minimum data-sifting effort
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