Opportunity:

Conway Women’s Health was worried about patient retention among the student
population in this college town. The administrator determined they had been losing patients to follow-up and tried to query their own database and reach out to patients to remedy this, with limited success.

Solution:

The administrator determined that Brevium would help achieve their goals and improve patient retention. The providers were initially reluctant but agreed to a trial period which convinced them of the value by filling multiple openings with overdue patients. They used texts, emails and postcards for outreach through Brevium. The practice appreciated the convenience of Brevium’s reporting, which fostered accountability and showed them their financial and clinical goals were being met.

Quick look

  • Specialty: OB/GYN

  • Number of providers: 6

  • Number of locations: 3

  • Conway, AR

Summary:

Brevium’s patient reactivation software helped the practice achieve its goals of increasing compliance and boosting visit volume, with a resulting high return on investment.

  • 329 patients reactivated within 3 months

  • 9 cases of endometriosis for follow-up treatment

  • 8 cases related to gynecologic cancer follow-up

  • 246 annual exams needed

  • 9.4x ROI after 3 months

  • $40,548 in extra revenue generated within 3 months

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