Opportunity:

Cardiology Associates of Port Huron has served the population near Lake Huron on the Canadian border for over 40 years with the latest in cardiac procedures and technology. The practice had a goal of remaining independent. Additionally, since they draw from a large geographic area, the practice wanted to ensure they had a system that allowed them to follow up with patients with serious cardiac conditions who might otherwise be lost to care.

Solution:

The practice became aware of Brevium’s patient reactivation software through another industry partner and felt it would help them achieve their dual goals of maintaining independence and ensuring quality care for their community and the surrounding areas. The practice chose to use only automated calls for outreach in order to use Brevium’s system as “set and forget.”

Quick look

  • Specialty: Cardiology

  • Number of providers: 7

  • Number of locations: 1

  • Port Huron, MI

Summary:

Brevium helped the practice achieve its goals of independence while providing quality cardiology care to the community. The patients scheduled through Brevium included those with critical medical conditions. Cardiology Associates of Port Huron, the first cardiology practice to use Brevium’s software, has been a customer for over four years, with substantial success using automated calls for outreach.

  • Avg. conversion rate for reactivation of 10.8% over four years using only automated calls

  • 10x lifetime ROI

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