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Case Study

Kirk Eye Center
River Forest, Illinois

"Brevium has more than paid for itself! Practices spend a great deal of money to attract patients, but this program helps practices to keep patients, and it also aids in documenting follow-up of non-compliant patients. This is very user-friendly software. Our patient volume has increased every month since we began using this program!"

Trent Roark Administrator
Kirk Eye

 

Profile

Kirk Eye Center provides general ophthalmology services and refractive and cataract surgery to patients in the Chicago area. Doctors Scott H. Kirk and Kent A. Kirk serve their patients from a single location outside of Chicago.

Opportunity

Trent Roark, Kirk Eye's Administrator, recognized the potential for Brevium to boost revenues and improve compliance, and invited Brevium to install it's software for a 30-day trial.

Solution

Brevium was installed and configured to find lost patients using all of its data mining techniques. Two existing staff were assigned to make calls and trained on the new software. Installation and training were completed in a single day, and calls began that afternoon.

Brevium's automated logging provides Kirk Eye with documentation of every call to non-compliant patients.

Results

Ophthalmic Associates has seen a significant increase in overall visit volume, and its innovative approach to increasing surgical volumes without overrunning clinical schedules has proven to be very successful.

Compliance

  • 160 patients reactivated within 30 days
  • 604 patients reactivated within 3 months

Financial

  • 21x Return On Investment after 6 months
  • $163,000 annualized revenue benefit

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