Mine Your Own Business- Brevium Featured in CRST Article

Mine Your Own Business – Brevium Featured in CRST Article

Jeff Panting, Brevium Marketing Manager
April 17, 2017

In the March issue of Cataract & Refractive Surgery Today (CRST), Cynthia Matossian, MD asks this question about the post-pen-and-paper era of medical records.  The process of converting to EMR was painful and prolonged for nearly everyone, so what are the benefits that practices should be seeing now?

The answer for Cynthia’s practice, Matossian Eye Associates, is the treasure trove of patient data that is now available to help them better serve current patients and keep the practice healthy.

Read the full article  to learn which 3rd-party solutions, including Brevium, that Matossian Eye is using to mine and get the most out of their patient data.

To learn more about how Brevium can help you stop losing patients, give us a call at 801-854-5400 ext #501 or request a one-on-one demo.

Traditional Mailers Using Brevium Data Yield Surprising Results

Two eye practices increase their mailers using Brevium data and see an increase in patient response.

Steve Gottfredsen, Brevium VP Sales and Marketing
Mar 16, 2017

Brevium recently invited Cincinnati Eye Institute (CEI) and St. Luke’s Cataract and Laser Institute to run an experiment.   Both practices already employ extensive patient retention processes, including mailers and live reactivation calls, but could they be doing more?

Initially, the managers at both practices were skeptical, but the results speak for themselves.

Click here for the full case study and see why they decided to try something new, and just how successful the experiment was.

To learn more about how Brevium can help you stop losing patients, give us a call at 801-854-5400 ext #501 or request a one-on-one demo.

OB/GYN Practice Sees Results From the Outset of Brevium Program

OB/GYN Practice Sees Results From the Outset of Brevium Program

Steve Gottfredsen, Brevium VP Sales and Marketing
Aug 16, 2016

Arizona OB/GYN practice MomDoc was intrigued by the prospect of a new tool that could be used to not just communicate with, but actually reactivate large numbers of patients who were overdue for care.

The practice decided to add Brevium’s patient reactivation software to help them bring lost patients back for vital preventative and follow-up examinations.
The success of the program was visible from the outset, with many patients booking additional appointments beyond the initial reactivation.

From the practice: “I’d recommend Brevium to anybody looking for an easy solution to add more patients.” -John Sisk, Project Manager

Click here to read the full MomDoc Case Study and see just how much success this practice saw in the first 3 months of using Brevium.

To learn more about how Brevium can help you stop losing patients, give us a call at 801-854-5400 ext #501 or request a one-on-one demo.

Matossian Eye Associates buoyed by Brevium

CRST Article: “Lost” Patients May Welcome a Phone Call Appointment Invitation

Jeff Panting, Brevium Marketing Manager
May 15, 2015

The April issue of Cataract & Refractive Surgery Today (CRST) features an in-depth look at Motassian Eye Associates and how they have used Brevium to augment their existing patient reactivation efforts.

From the article: Increased efficiency is to an ophthalmology practice’s bottom line what improved outcomes are to its reputation—priceless. In the case of Matossian Eye Associates (MEA), using specialty services to augment its in-house patient callback and patient reactivation efforts has significantly boosted the efficiency and success of this already
thriving practice.

Click here to read the full article in CRST and see if your practice could use a boost to its patient recall efforts.

To learn more about how Brevium can help you stop losing patients, give us a call at 801-854-5400 ext #501 or request a one-on-one demo.

Top Reasons You’re Losing Patients – Brevium in Millennial Eye

Top Reasons You’re Losing Patients

Jeff Panting, Brevium Marketing Manager
March 25, 2015

The average practice has thousands of lost and overdue patients. A general rule of thumb is that an ophthalmologist who looks back over 5 years of patient visits will find 1,000 to 2,000 patients who have fallen through the cracks. This group comprises a range of patients, from individuals who require only routine eye exams, to those with more serious sight-threatening diseases such as glaucoma and cataracts.

So, why are there so many patients who have fallen out of contact with the practice? Is it simply a matter of human nature to not be compliant with the doctor’s orders?

To answer these questions it’s important to look at real data and dive into the processes that are put in place to keep patients health, ensure the practice is thriving, and help protect the practitioner from legal liability.

Read the full article in Mellennial Eye to get the facts on why you’re losing patients.

To learn more about how Brevium can help you stop losing patients, give us a call at 801-854-5400 ext #501 or request a one-on-one demo.

Doctors Management and Brevium

New Targeting Rules Backed Up By Doctors Management

Jeff Panting, Brevium Marketing Manager
December 31, 2014

Brevium continues to improve the way it helps doctors offices target lost and overdue patients. The company recently completed a project working with one of the nation’s leading healthcare practice consulting firms, Doctors Management to develop and audit its disease targeting rules. Kevin Townsend, Director of Revenue Cycle Management for Doctors Management was the lead on this exciting project. Kevin also teaches medical coding and performs practice coding audits. These rule sets are based on quality standards and best management practices with the goal of helping Brevium’s customers keep their patients healthy and their business thriving.

To learn more about what Brevium can do for your practice, give us a call at 801-854-5400 ext #501 or request a one-on-one demo.

Prima Eye Group and Brevium

New Prima Vendor: Brevium

Jeff Panting, Brevium Marketing Manager
May 21, 2014

Prima Eye Group, a leading business education and consulting firm for private practice optometrists, and Brevium have just entered into an exciting new relationship.  Click here to read the full announcement.  Check out the Prima website here to learn more about how they can help your optometry practice.

Administrative Eyecare

Saving Money Through Office Efficiency

Jeff Panting, Brevium Marketing Manager
May 2, 2014

 

The March/April issue of Administrative Eyecare had a good article titled “Reducing Costs by Increasing Efficiencies”. The article highlights how it’s becoming increasingly difficult to increase or, at the bare minimum, just sustain profitability in the face of Medicare fee cuts and falling reimbursements.

One of the simplest ways for a practice to reduce costs is to keep a good handle on the cost and efficiency of its patient recalls.

You’re probably using some type of recall program, whether it’s reminder cards in the mail, automated voice messages, or even e-mails and texts. But do you know how effective any of these efforts are in getting patients back on the schedule and, more importantly, back in the office for care? If you don’t have an easy way of tracking your recalls, it’s difficult to know if your recall program is worth the time and money spent.

This is where Brevium really shines. A good administrator knows that an empty appointment slot or a patient who ignores their recall means lost revenue for the practice. Brevium can quickly identify those patients and help get them back on the schedule. Best of all, Brevium easily generates reports to show you just how well it’s working and exactly how much revenue you’re capturing. Don’t rely on time-consuming paper reports or lists that need to be updated manually every day. Let Brevium show you how we can boost the efficiency of your recall efforts and fill your provider schedules.

You can find the full article “Reducing Costs by Increasing Efficiencies” at the ASOA website.

ICD-10 Delay

ICD-10 Delay

Jeff Panting, Brevium Marketing Manager
May 1, 2014

 

You’ve probabaly heard by now that the mandatory implementation of ICD-10 has been pushed back a full year to October 1, 2015.  Perhaps even more important in the short-term is that the 24% Medicare fee cut has been delayed as well.  A more in-depth look at the news can be found here in Ophthalmology Times.

While the delay is welcome news, 2015 will be here before we know it.  Don’t let your practice become complacent in its current state.  Now is the time to begin developing strategies not just for ICD-10, but for keeping your practice busy in the face of Medicare fee cuts.

Brevium’s Patient Reactivation Software can be a strong component of this strategy.  Give us a call to find out how we can help you prepare for a great 2015 and beyond.

ASOA: Recalls Revisited

Recalls Revisited

Brett Gerlach, MBA, Trent Muhlestein
Fall, 2006

“Most eye clinics rely on recalls to ensure patients return for needed care. They assume recalls are a reliable means of bringing patients back to the office. Recently, we were stunned to discover that the response rate to written recalls was less than 50% at several eye clinics. This article estimates the financial impact of ignored recalls and presents a remedy for practices that would like to recapture this lost business and provide better care to their patients.

The amount of business lost as a result of ignored recalls depends on how much a clinic uses recalls as a means to bring patients back for a visit. This in turn depends on the mix of appointment types and how far out appointments are scheduled before the recall process kicks in. At a general ophthalmology clinic that schedules appointments 6 months out, the number of recalls typically equals 30% of total visit volume. This means that more than 15% of annual demand for visits is lost to ignored recalls. The financial impact of losing 15% of demand for visits depends on how busy a clinic is…”

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